DO & DON’T
When visiting Indonesia, visitors should observe local customs and practices. Some common courtesies and customs are as follows:
Although handshakes are generally acceptable for both men and women, some Muslim ladies may acknowledge introductions to gentlemen by merely nodding and smiling.
A handshake should only be initiated by ladies. The traditional greeting or salam resembles a handshake with both hands but without the grasp.
The right hand is always used when eating with one’s hand or giving and receiving objects.
The right forefinger is not used to point at places, objects or persons. Instead, the thumb of the right hand with four fingers folded under is the preferred usage. Shoes must be removed when entering places of worship such as mosques and temples. Some mosques provide robes and scarves for female visitors.
Taking photographs at places of worship is usually permitted but always ask permission beforehand.
DEHYDRATION & SUNBURN
The sun is strong throughout the year in the country. Proper care against sunburn must be constantly taken. Dehydration and loss of salt through perspiration are two other common problems for the unprepared traveller. Drink plenty of fluids and replace your salt loss. Make sure you pack clothing suitable for a warm humid climate.
MOSQUITOES
Due to the constant humid climate, mosquitoes tend to be present throughout the year. The three most significant diseases transmitted by mosquitoes are Malaria, Dengue Fever and Japanese B Encephalitis. To repel mosquitoes, ticks and other arthropods, apply an insect repellent containing DEET to your skin or clothing.
TIPPING
Major hotels usually add a 10% service charge to bills. Where it is not included a tip of between 5% to 10% of the bill would be appropriate if the service is satisfactory.
Airport porters expect for a small bag and for bags weighing more than 20 kg.
Tipping taxi and hire-car drivers is not mandatory, but if service has been satisfactory tip is sufficient for a taxi driver, Hire-car drivers would normally expect a larger tip.
DRESS CODE
Dress is normally informal in Indonesia due to the warm, humid climate and clothing of light fabrics are recommended. Travelling in highland areas is noticeably cooler, however, and carrying a light sweater may prove useful. Accepted attire for men is a shirt and long pants.
A jacket and tie are required for official calls or for more formal occasions. Long sleeved batik or handwoven shirts are acceptable for evening functions.
For ladies, dresses, blouses, and long pants are appropriate. Shorts, halters or tank tops should only be used at sports facilities or on the beach.
OFFICE HOURS
Business offices are usually open either from 8.00 am to 4.00 pm or 9.00 am to 5.00 pm, with a break for lunch between 12.00 noon and 1.00 pm. but on Saturday many business offices are closed.
Government office hours are from 8.00 am to 4.00 pm from Monday to Friday and on Saturday many Government offices are close.
BANKING
Normal banking hours are from 8.00 am to 2.30 pm from Monday to Friday. Some bank branches in hotels, however, keep longer hours.
Jakarta has several international banks but money can also be changed at hotel cashiers, and authorized money changers. Daily exchange rates are published in newspapers.
The US dollar is the most readily accepted currency.
Most major tourist destination areas have foreign exchange facilities, but for travel to remote areas, it is advisable to change money and travelers cheques in advance. Credit cards are acceptable only at major hotels, restaurants and travel agencies.
SHOPPING
Major cities in Indonesia have shopping complexes, supermarkets and department stores where prices are fixed. Shops are usually open all week including Sundays.
Shopping hours are usually between 9.00 am and 9.00 pm for department stores and supermarkets in the large cities with shorter hours on Sundays. In smaller cities, shops may be closed between 1.00 pm and 5.00 pm.
Bargaining is customary in small shops and markets, the art of which is to start at half the asking price and slowly increase your offer until a compromise is reached. Remember it helps to smile while bargaining.
TIMEZONE
Achipelago is spread over three time zones. Western Indonesia Standard Time, which covers the islands of Sumatra, Java & Madura, West and Central Kalimantan is 7 hours ahead of GMT; Central Indonesia Standard Time covers East and South Kalimantan, Sulawesi, Bali and Nusa Tenggara, and is 8 hours ahead of GMT; finally Eastern Indonesia Standard Time, which covers Maluku, and Irian Jaya is 9 hours ahead of GMT.
ELECTRICITY
Power supply is usually 220 volts/250 cycles in large cities, but 110 volts is still used in some ares. Normal outlets are plugs with two rounded pins. It is advisable to check electricity supplies before using any appliance
HEALTH
International health certificates for smallpox and cholera are not required, except from travellers arriving from infected areas.
TELEPHONE
Local calls can be made from public phones using coins or pre-paid cards. International calls can be made from public phones with card phone facilities or at any Telkom offices.
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